About

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Shipping

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We ship for free on all orders above $50! We believe in a simple shopping experience, and have tailored our policy to meet such standards. Most orders are delivered within 2-3 business days. This is not a guarantee, and you may choose to purchase quicker shipping options. 

 

 
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Returns

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Orders can be returned for a full refund or exchange within 30 days. Products can only be returned if they are unused, without damage, and with original packing. All returns are at the discretion of Vali. In the interest of health and safety, undergarments, mouth guards, compression pants/shorts, and protective cups cannot be returned, even if they are new. 
Refused or undeliverable packages are subject to return shipping costs. If a refused or undeliverable package is assessed a fee because it is returned back to Vali, the customer will be responsible for any such fees imposed.


 
 
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Payment

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We accept all major credit cards (Visa, MC, AMEX, and Discover), we also accept PayPal. We use procedural and technical safeguards, including firewalls, encryption, and Secure Socket Layers (SSL) to help protect your personal information against loss, theft, and unauthorized access and disclosure by users inside and outside the company. All payments are processed through shopify, so you can rest assured. Shopify is is certified Level 1 PCI DSS compliant.